Case Study - Thompsons Scotland

Thompsons Solicitors is one of the UK's longest established legal firms that specialise in personal injury claims. Through their extensive network of offices the company provides no win no fee services to a wide range of claimants for accidents and work-related diseases. The company operates a large call and free-advice centre where experts work with professional bodies, injury support groups, trades unions as well as individuals seeking help and independent advice. To extend the firm's extensive specialist expertise and to help reach an ever larger audience, Thompsons decided to undertake a major upgrade to its online activities – especially the main company website.

INDEZ started the project by helping the company establish an online knowledge base which, over time, will become established as a major resource and point of reference for those seeking help and a clear understanding about how best to proceed when seeking redress.