Design | Build | Hosting | Support | Marketing

When we start a project we ask the customer what they want to achieve. Our favourite type of answer is

"world domination, massive profits, global fulfilment and distribution, automated almost everything ..."

We like this type of answer because this is exactly what we do best.

At INDEZ we develop, refine and optimise all aspects of eCommerce making sure that each works smoothly, efficiently and in a truly integrated way. Attention to detail extends from Hosting to Training and from Internet Marketing to Server Optimisation.

"The only important web statistic is a sale"

Dr Peter Mowforth, CEO INDEZ

While most eCommerce integrators focus on technical or design aspects, INDEZ always places eCommerce sales, profits and ROI at the centre of everything it does. Within that context the effectiveness of any integration is always judged on its business performance. Because sales, profit and ROI can always be improved, any solution we offer will always be subject to continuous improvement, ongoing support, nip-and-tuck refinement and progressive optimisation.

Accounting

Joining up with accounts does much to simplify the management for any online business. The open CMS architecture used by INDEZ means that we can quickly and easily join with accounting packages so as to help automate a business, reduce transaction errors and speed up operations.

Stock Control

The basic eCommerce platform already includes a simple stock control system that is used on a daily basis by the majority of INDEZ customers. For customers that combine high-street and eCommerce multi-channel (e.g. Scottish Rugby Union) INDEZ integrates directly with EPOS and warehousing third party systems.

eBay & Amazon

Many INDEZ customers use the INDEZ eCommerce system to populate eBay and Amazon shops with a select group of products with a price differential.

Marketing Feeds

The INDEZ platform is the perfect basis for managing a large number of marketing channels such as:

  • Optimising organic results on major search engines with advanced sitemaps,
  • Adwords,
  • Price comparison engines,
  • Voucher sites
  • Email marketing and newsletters
  • Social media engagement and tracking
  • Offline campaign management from radio, TV, postcards, brochures and events.

With larger customers we develop customised marketing dashboards that provide 'at a glance' feedback on campaign success.

Hosting

INDEZ partners with Rackspace. Rackspace provide the best Service Level Agreements available within the market that combine 24/7 technical support with scalable architectures with a raft of cutting-edge security, server-redundancy and backup capabilities. On top of this, INDEZ builds additional disaster-recovery processes and alerting systems.

Project and Relationship Management

Every client that chooses to work with INDEZ has a dedicated Project Manager and Relationship Manager. If anyone is ever in doubt about anything, it's always reassuring to know there is somebody there to help and reassure you.