Ebusiness Website Application Development, Custom Web Applications, Web Database Applications :: INDEZ

Web Applications

Every business is complex. With customers, staff and suppliers, everyone has processes and procedures to follow. Information needs to be distributed and tracked. Sales need to be followed; customer details be instantly available; meetings, events, project timescales and quality control systems all need to be synchronized and managed. To efficiently supervise and control all of this helps avoid staff mistakes, empowers managers and allows business owners to audit and track so as to improve business efficiency.

INDEZ Enterprise CRM provides all the power, functionality and flexibility of traditional CRM, ERP and Extranet systems but at a lower price, a lower running cost and without being locked-in to a particular supplier or licensing arrangement. Options are available for secure hosting, disaster recovery, maintenance, training and support services.

INDEZ offers a scalable range of extranet and CRM solutions that focus on simplicity of operation, flexibility for change and cost effectiveness in deployment.

Case Study

• JLG Media

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Extranets

These are private, password protected websites that allow a group of people or companies to share or manage information and resources within a group.

Extranets are invariably heavily customised so as to model some very particular business process. The business process modelling commonly implements strict company procedures which can be laid down as steps to be followed.

Information sharing is combined with content management systems so that everything can be kept up to date. Different categories of user have the ability to update information and records, whilst some users have open access to the entire extranet, others may only have access to a particular section.

One important advantage of extranets is that they allow users to access the system from different locations (such as from both work and home or from different offices). This provides a company with increased flexibility.

The final advantage of an Extranet is that it allows web statistics to be gathered. These web statistics show how many people access different types of information. Patterns can be seen that allow management to modify or improve a business process. Such information can also be used to identify training needs within an organisation when mistakes get made or when incorrect use is made of the system.